Quality Policy

JarvisHayes Ltd are an independent and innovative graphic design agency that aims to provide its customers with high quality products and services that meet and exceed their expectations on time, every time.

JarvisHayes Ltd is committed to a policy of Quality Assurance throughout all company activities, ensuring that the quality of professional service satisfies the specific requirements of all clients.

It is the policy of the company to deliver professional services of a quality that will merit and earn client satisfaction by performing all functions reliably and effectively.
 
This means:
We find the solutions that best suit our clientele.
We meet and surpass client’s expectations in terms of both delivery and specification.
Every project is thoroughly supervised.
We operate an open book policy on all deadlines and costs.
Our staff are trained to give a polite, efficient and friendly service.
We promote continuous improvement to refine and streamline communications, control procedures and training methods. This guarantees a greater level of quality assurance.

The nature of our activities places particular emphasis and demands on the experience and expertise of the staff employed. High levels of responsibility and reliability are associated with all aspects of our work and a commitment to continue professional development and training exists to ensure that all staff are suitably qualified and equipped to meet these requirements.